Privacy Policy
Last Updated: May 14, 2026
EternalFlip ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit eternalflip.com (the "Platform"), including the demo and real-money areas.
Information We Collect
We collect the following categories of personal information (as defined under CCPA/CPRA):
- Identifiers: Name, email, IP address, account name, wallet addresses.
- Personal Information (Cal. Civ. Code § 1798.80(e)): Financial information (account balances, transaction history), government ID for KYC.
- Commercial Information: Records of trades, order history.
- Internet/Network Activity: Usage data, cookies, device info.
Sources: Directly from you, automatically via cookies/tracking, and from third-party KYC/AML providers.
How We Use Your Information
- To provide and improve the Platform (including order matching and settlement).
- To perform KYC/AML verification and comply with legal obligations.
- To communicate with you (support, updates).
- For internal analytics and fraud prevention.
- As otherwise described at collection or required by law.
Disclosure of Personal Information
We do not "sell" personal information as defined by CCPA. We may disclose for business purposes to:
- Service providers (KYC vendors, payment processors, hosting).
- Law enforcement or regulators as required.
We do not share with third parties for their own marketing.
Your California Privacy Rights (CCPA/CPRA)
As a California resident, you have the right to:
- Know what personal information we have collected about you.
- Request deletion of your personal information.
- Opt-out of the sale of your personal information (we do not sell).
- Correct inaccurate information.
- Limit use of sensitive personal information.
- Non-discrimination for exercising rights.
To exercise rights, email support@eternalflip.com with "CCPA Request" in the subject. We will verify your identity and respond within required timelines.
Security
We use industry-standard measures to protect your data, but no system is 100% secure.
Children's Privacy
The Platform is not directed to children under 18. We do not knowingly collect data from minors.
International Users
If you are outside the US, note that your data may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes.
Contact Us
For privacy questions, email support@eternalflip.com or admin@eternalflip.com.